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Home / FAQ

FAQ

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Using the Screen Reader Only Text Format in the Block Editor

Category: FAQ

Accessibility Checker v1.40.0 adds a new text format to the WordPress block editor: Screen Reader Only. This format lets you wrap any text in a visually-hidden span; text that screen […]

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How to Use Accessibility Checker to Scan Archive Pages

Category: FAQ

In WordPress, archive pages are dynamically generated by the theme. Unlike standard posts or pages, they are not stored as individual entries in the database, which means they require special […]

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Ensuring Accessibility Checker Fixes Work with JavaScript Optimization Plugins

Category: FAQ

Some websites use JavaScript optimization plugins that can interfere with the functionality of Accessibility Checker fixes. We specifically chunk our fix scripts up so that only the code required for […]

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Known Conflicts

Category: FAQ

Known WordPress plugins that conflict with Accessibility Checker's ability to scan or function as expected.

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What to do if Accessibility Checker is not Scanning Your Site

Category: FAQ

If you’re experiencing issues running a scan with Equalize Digital Accessibility Checker, this guide outlines known issues that can interfere with a scan, and how to detect and ultimately resolve those issues.

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How does Accessibility Checker align with WCAG?

Category: FAQ

This doc can help you to understand how the tests in Accessibility Checker align with Web Content Accessibility Guidelines (WCAG) levels of conformance. For more information on what WCAG is […]

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Is there an Accessibility Conformance Report (ACR) or VPAT available for Accessibility Checker?

Category: FAQ

Yes, we have an Accessibility Conformance Report (ACR) available. The current Accessibility Conformance Report was completed in April 2022, testing Accessibility Checker Pro version 1.1.5 (which includes Accessibility Checker Free) […]

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What Does “Unlimited Dev Sites” mean?

Category: FAQ

Once you have met your allowed number of active Accessibility Checker Pro licenses, you cannot activate any others. However, you can achieve unlimited dev sites access using local installs.

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How to Test Accessibility Checker for Conflicts with Themes or Plugins

Category: FAQ

Although we have worked hard to ensure that Accessibility Checker is compatible with a variety of themes and other plugins, in some cases, some cases in which Accessibility Checker does not behave as expected when activated in tandem with another plugin or in a specific theme. Follow this guide to learn how to test for code conflicts between Accessibility Checker and a theme or plugin.

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Additional Resources for Learning About Accessibility

Category: FAQ

Want to learn more about web accessibility? These are our top recommended resources for learning more about accessibility, from options on Equalize Digital to outside sources.

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Can I Hire Equalize Digital to Fix Accessibility Issues on My Website?

Category: FAQ

If you want to guarantee that your website is fully accessible, then Equalize Digital's accessibility audit and remediation services may be the right option for your company or organization. For individuals and teams who would prefer to manage their own accessibility audit and remediation, but need occasional guidance or coding assistance, we offer priority support packages that extend beyond plugin usage assistance.

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How to Get Support for Accessibility Checker

Category: FAQ

For users with Accessibility Checker Free, we provide support via the WordPress.org support forum. For users with Accessibility Checker Pro, we provide email-based support. Additionally, we offer priority support packages which connect you with accessibility specialists.

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