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Home / FAQ

FAQ

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Is there an Accessibility Conformance Report (ACR) or VPAT available for Accessibility Checker?

Category: FAQ

Yes, we have an Accessibility Conformance Report (ACR) available. The current Accessibility Conformance Report was completed in April 2022, testing Accessibility Checker Pro version 1.1.5 (which includes Accessibility Checker Free) […]

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What Does “Unlimited Dev Sites” mean?

Category: FAQ

Once you have met your allowed number of active Accessibility Checker Pro licenses, you cannot activate any others. However, you can achieve unlimited dev sites access using local installs.

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How to Remove Rules (Advanced)

Category: Advanced, FAQ

If you would like to remove a specific Accessibility Checker rule, we have filters in place that allow you to do so. Please note that this often requires an advanced development knowledge, and that all of our errors and warnings are specifically created to ensure that your website meets Website Content Accessibility Guidelines.

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How to Test Accessibility Checker for Conflicts with Themes or Plugins

Category: FAQ

Although we have worked hard to ensure that Accessibility Checker is compatible with a variety of themes and other plugins, in some cases, some cases in which Accessibility Checker does not behave as expected when activated in tandem with another plugin or in a specific theme. Follow this guide to learn how to test for code conflicts between Accessibility Checker and a theme or plugin.

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Additional Resources for Learning About Accessibility

Category: FAQ

Want to learn more about web accessibility? These are our top recommended resources for learning more about accessibility, from options on Equalize Digital to outside sources.

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Can I Hire Equalize Digital to Fix Accessibility Issues on My Website?

Category: FAQ

If you want to guarantee that your website is fully accessible, then Equalize Digital's accessibility audit and remediation services may be the right option for your company or organization. For individuals and teams who would prefer to manage their own accessibility audit and remediation, but need occasional guidance or coding assistance, we offer priority support packages that extend beyond plugin usage assistance.

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How to Get Support for Accessibility Checker

Category: FAQ

For users with Accessibility Checker Free, we provide support via the WordPress.org support forum. For users with Accessibility Checker Pro, we provide email-based support. Additionally, we offer priority support packages which connect you with accessibility specialists.

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What to do if a Plugin You’re Using has Accessibility Errors

Category: FAQ

Sometimes, Accessibility Checker will flag errors on your website or, you may discover errors while performing manual accessibility checks, and find that they are coming from a plugin. Follow our guide to learn about your options for fixing a plugin with accessibility errors.

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What to do if There are Accessibility Errors in Your Theme

Category: FAQ

Sometimes, you may discover through manual testing or by reviewing the flags on Accessibility Checker that your website theme has accessibility errors. Follow our guide to learn more about your options for solving accessibility errors within your theme.

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When and How to Ignore Accessibility Errors or Warnings

Category: FAQ

In some cases, Accessibility Checker will flag accessibility errors or warnings that can be ignored. Follow our guide to learn how and when it is okay to ignore accessibility errors and warnings on your website.

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How to Manually Check Your Website for Accessibility

Category: FAQ

While Accessibility Checker is an excellent tool for identifying common web accessibility problems, not all accessibility errors and warnings can be identified automatically. Follow our guide for simple steps on how and when to manually check your website for accessibility.

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Why Do We Say 100% Passed Tests, Not 100% Accessible?

Category: FAQ

You may have noticed on the Accessibility Checker summary tab and in Accessibility Checker reports, we never say that a page is 100% accessible. Why? Because no AI solution or automated tool can make your website fully accessible.

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