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Home / Learning Center / Top Accessibility Issues Found in 2024 (Infographic)

Top Accessibility Issues Found in 2024 (Infographic)

Article PublishedJanuary 15, 2025Last UpdatedJanuary 16, 2025 Written byAmber Hinds

Equalize Digital A11y Infographic: Stats form real-world accessibility audits.

As we plan this year’s roadmap for Accessibility Checker, I’ve been looking back through the accessibility audit reports we delivered last year to get ideas for additional automated checks that we can create in Accessibility Checker. Reviewing these reports inspired me to make an infographic summarizing key stats from accessibility audits we performed in 2024.

Below is a graphic sharing stats and top accessibility issues identified via manual accessibility audits of WordPress websites, web applications, and WordPress plugins. Watch out for these common accessibility problems on your website and in your digital software. All information is provided in plain text following the image.

Infographic

Infographic detailing Equalize Digital's Top Accessibility Issues found in 2024. Data follows image.

Text Alternative + Notes

Audit Process

The stats shared in this infographic come from accessibility audits performed by our team of certified accessibility professionals. This is our process for conducting accessibility audits.

  1. Automated testing tools
  2. Keyboard navigation
  3. Zoom website to 200% and 400%
  4. Screen reader testing
  5. Turn on reduced motion in your operating system

Learn more about manual accessibility testing here.

Audit Stats

In 2024 we tested:

  • 17 WordPress websites
  • 2 large JavaScript Web Applications
  • 5 WordPress Plugins

We identified 255 unique accessibility problems during these audits. Of the 255 issues reported, 16% of them could be found with an automated tool (either our Accessibility Checker plugin or a browser extension). 84% of the problems could only be identified or verified via manual testing by a human.

25 Most Frequently Identified Issues

These are the issues that were more frequently reported in audits, ordered from highest to lowest reported count.

  1. Color contrast insufficient
  2. Color contrast insufficient – ui component
  3. Status message not announced
  4. Focus indicator missing
  5. Incorrect focus order
  6. Element is not keyboard-operable – divs instead of buttons
  7. Incorrect heading order
  8. Incorrect heading use
  9. Empty buttons
  10. Link text ambiguous
  11. Missing heading tag
  12. Missing form field label
  13. Empty links
  14. Alt text on decorative element
  15. Visual label relies on placeholder text
  16. Focus indicator insufficient
  17. Content crops or disappears when 200% zoom is applied
  18. Button triggering modal missing aria-haspopup
  19. Alt text left empty on non-decorative image
  20. Button given role of link
  21. Hidden content accessible via keyboard
  22. Content reading order does not follow meaningful order
  23. Alt text on linked image doesn’t describe link purpose
  24. List markup unavailable
  25. Link indistinguishable from text

Home Page Accessibility Issues

In looking just at website home pages, these were some stats that stood out:

  • The best home page we tested had 21 issues.
  • The worst home page we tested had 54 issues.
  • On average home pages had 35 issues.

Note: We sometimes group like elements into a single issue when doing manual audits. For example, we might create one issue for four images on the home page that are all missing alternative text rather than reporting four different issues. This can skew some counts in a report like this but creates less noise for customers as they remediate their website.

Severity

This is the breakdown of how we classified issues by severity or priority for fixing.

  • High severity: 44%
  • Medium severity: 42%
  • Low severity: 14%

Most Failed WCAG Success Criteria

When we perform an accessibility audit, we measure accessibility against Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Upon request, we will also report Level AAA failures. Learn more about WCAG levels here.

These are the top 10 WCAG success criteria that were most failed in our audits, starting with highest failure count:

  1. 1.3.1 Info and Relationships
  2. 4.1.2 Name, Role, Value
  3. 2.1.1 Keyboard
  4. 1.4.3 Contrast (Minimum)
  5. 1.1.1 Non-text Content
  6. 2.4.3 Focus Order
  7. 1.4.11 Non-text Contrast
  8. 4.1.3 Status Messages
  9. 2.4.4 Link Purpose (In Context)
  10. 2.4.7 Focus Visible

Takeaways

Greater Focus on Accessibility by WordPress Plugins

In 2024, we were excited to see a shift in the type of organizations coming to us for accessibility audits. In particular, we’re seeing more WordPress plugins taking accessibility seriously before the European Accessibility Act begins enforcement in June 2025. This is great for website owners and developers who use these plugins to build their WordPress websites because it makes building accessible websites easier. And, of course, it’s terrific for people who rely on accessibility enhancements to engage on the web.

Still a Lot To Do

On the downside, though there is a marked interest in accessibility, much work still needs to be done. An average of 35 issues on website home pages is a lot of problems. Our team still finds many critical issues that are complete blockers for people with disabilities, such as nonfunctional navigation, empty buttons or links, divs or spans in place of semantic keyboard-operable elements, and unlabelled form fields.

I would love to reach a point where our auditors can’t find any problems with automated tools and only report issues requiring manual identification or evaluation. Why would this be good? Because it would mean that developers and content creators are using thinking about accessibility as the work and are using tools to find and fix low-hanging fruit.

What You Can Do

If you want to start making your website, web application, or WordPress plugins accessible, begin by looking for the common issues listed above or testing against the listed WCAG success criteria.

You can make a significant difference just by using an automated testing tool like our Accessibility Checker WordPress plugin or a browser extension like WAVE or axe. Once you have fixed issues identified by automated tools, move on to manual testing with a keyboard and screen reader.

Want to ensure WCAG conformance? Bring in a professional! Equalize Digital offers accessibility audits, user testing with screen reader users, and WordPress accessibility remediation services. Contact us to learn more about how we can help.

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Filed Under: Company News Infographic

About Amber Hinds

Amber Hinds is the CEO of Equalize Digital, Inc., a company specializing in WordPress accessibility, maker of the Accessibility Checker plugin, lead organizer of the WordPress Accessibility Meetup, and Board President of the WP Accessibility Day conference.

Through her work at Equalize Digital, Amber is striving to create a world where all people have equal access to information and tools on the internet, regardless of ability. Since 2010, she has led teams building websites and web applications for nonprofits, K-12 and higher education institutions, government agencies, and businesses of all sizes, and has become a passionate accessibility advocate.

Follow Amber on Twitter · Find Amber on LinkedIn

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